Privacy and Cookie Policy

Coaching by Carolina UP LDA Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.coachingbycarolina.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “device information.”

We collect device information using the following technologies:

• “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• “web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including but not limited to; credit card numbers and Paypal account information), email address, and phone number.  We refer to this information as “order information.”

When we talk about “personal information” in this privacy policy, we are talking both about device information and order information.

How we use your personal information

We use the order information that we collect generally to fulfil any orders placed through the Site, including but not limited to processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this information to: communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example by generating analytics about how our customers browse and interact with the Site). Visitor comments and message information may be checked through an automated spam detection service.

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use google analytics to help us understand how our customers use the Site – you can read more about how google uses your personal information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of google analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the united states.

Data retention

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

Minors

The Website, Services and Materials thereof are not directed
to children under the age of 16 and we will not knowingly collect personally
identifiable information from children under 16. We strongly recommend that
parents participate in their children’s exploration of the internet and any
online services and use their browser’s parental controls, to limit the areas
of the internet to which their children have access. We may, at our discretion,
require users under 21 to obtain the consent of a parent or guardian to view
certain content, and we may limit access to certain content to users above a
specified age. You agree to abide by any such restrictions, and not to help
anyone avoid these restrictions.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, suggestions, or if you would like to make a complaint, please contact us by e-mail at info@coachingbycarolina.com.